we recommend using PayPal for a secure and worry-free first-time purchase. PayPalFast, trusted worldwide, and with comprehensive buyer protection, you can feel confident in every order.✔️Zero risk of fraud✔️ Instant payment confirmation✔️ Full refund supportFor your convenience, we also acceptVisaandMastercard. However, for first-time users, PayPal is still the safest and most reliable choice.Have questions about payment? Our customer service team is here to help you - please contact us.

We'll send you an email as soon as the item has been shipped. This will include its tracking number.

Please contact customer service email. On weekdays, we will get back to you within 8 hours as soon as possible.

Please contact customer service email first, we will reply and communicate within 8 hours to solve your problem, it is recommended not to submit PayPal incident first, thank you!

📝 When can I request a refund?
You may be eligible for a refund if:

You canceled your order within 24 hours and the item has not yet been shipped

Your package was severely delayed or lost in transit

The product was received damaged

Other reasons approved by our customer service team

🔁Refund process
Here's how we process PayPal refunds:

Step 1: Contact us
Please email our support team and provide:

Your order number

PayPal email address used for payment

A brief description (with photos if relevant)

Step 2: Refund review Our team will review your request within 24 to 48 hours.
If approved, we will initiate a refund directly through PayPal.

Step 3: Receive your refund
Once processed, the funds will be automatically returned to your original PayPal account or payment method.

⏰ How long does it take to receive a refund?

Payment method used Where to get refunded Estimated time
PayPal balance Directly returned to your PayPal account Immediately or within minutes
Credit/Debit card (via PayPal) Refunded to original card 3-7 business days, depending on your bank
Bank transfer (via PayPal) Refunded to your linked bank account 3 to 10 business days

🛈 Please note: Some banks may take longer to process refunds, especially in cases involving international currency conversion.

❓ Frequently Asked Questions
Q: PayPal shows “Refund Completed”, but I don’t see the money.
A: This means we've completed the refund on our end. Depending on your bank, the funds may take a few days to appear on your credit card or bank statement. If you used PayPal balance, it should show up immediately.

Q: Can I place another order after requesting a refund?

A: Of course you can! You can always reorder whatever you like after the issue is resolved.

Q: What if I still don’t receive my refund after 7 business days?
A: Please contact your card issuer or bank directly. Our customer service team is happy to provide a PayPal refund transaction ID for reference if needed.

📬 Contact Us
If you need help with a refund or PayPal payment:

📧fastsellstore@outlook.com
Phone number：+12246705589
🕒 Support hours: Monday to Friday, 10:00 am to 6:00 pm (GMT-8)

Or contact us directly through the live chat button on our website